Frequently Asked Questions

Is there parking?

We have limited disabled car spaces available, please speak to your property manager to rent. All cars must be registered.  When using parking, please properly adhere to all signage location in the street and do not attempt to park in a space allocated to another resident. Any disregard for these rules puts the car owner at risk of a fine.

What is your CCTV policy?

Our CCTV policy can be found here

Is there help 24/7?

While living in one of our apartments, you will benefit from services onsite to respond to any maintenance issues within the block. Your maintenance and management team are also on hand to respond to any emergency such as flooding, power outages or fire. More information on what is considered an emergency, and who to contact can be found in your resident handbook provided on the day of move-in.

Do you accept pets?

Yes, we love them! There is a monthly pet rent of £75 per pet, which contributes to the additional communal cleaning and maintenance required. There are some breed restrictions in place, so please contact us for full details.

Who is my property manager?

The difference in our service comes from having a dedicated property management team, whose goal is to deliver an exceptional customer service experience to our residents. Chris Lavery, your General Manager, and his Leasing and Management team will be with you from the start of your letting journey and throughout the duration of your tenancy.