Frequently Asked Questions
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What is the move-in process?
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Once the application process is complete, reference checks passed, Right to Rent checks carried out, your tenancy agreement is signed, and the funds received, we will then arrange with you a convenient time to meet with you on the day of your move-in to hand over keys, complete a home induction, and help you settle into your new home.
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Do I have to pay for an inventory?
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It is part of our service to provide you with a comprehensive inventory of the property on the day of your move-in without any additional charge.
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Do I have to pay for a cleaner when moving out?
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We aim for the highest standard of service and quality of product; therefore, we ask that our residents maintain their homes in good condition and leave the property in the same state and condition in which it was received in order to avoid cleaning fees at move-out. Should you have any queries, require any assistance, or recommendations for local cleaners our team will be happy to help.
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What is the notice period for moving out?
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All tenancies are offered on a rolling monthly basis. You can move out any time, as long as you provide at least 2 months’ notice. Notice periods must end on the day before rents are due.