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WHAT DO YOU NEED TO KNOW?

Frequently Asked Questions

How do I view an apartment?

Viewings of our rental show apartments are available to book now. One you book a viewing, a member of our team will arrange a date for you to visit the show apartments. If you are currently overseas or outside of London, we are happy to arrange a virtual tour from site. Book a viewing to find our more.

How do I reserve an apartment

Once you’ve enquired and booked a viewing, there will then be a one-off, non-refundable holding commitment per apartment required at commitment stage.

This payment will be offset against your 1st months’ rent once your tenancy has been agreed. The holding commitment is also refundable if you made your decision based on a virtual viewing and you later change your mind within 24 hours following an in-person viewing. Book a viewing to get started.

Tenant referencing checks

In order to rent a Bloom Nine Elms apartment, you will need to pass affordability checks. The joint household income must be at least 2.66 times the yearly rent.

Should a household not pass the affordability criteria we do accept guarantors however they too will be subject to referencing and must be at least 4 times the yearly rent to pass affordability checks.

Once you’ve paid the holding commitment, we will start the referencing checks, which are carried out by Homeppl. These checks take around 3 to 7 working days to complete and Homeppl will require some supporting documentation in order to complete the checks.

Deposit and payments

Once all tenants have passed referencing checks, we will be in touch to confirm the next steps in reviewing and signing your Tenancy Agreement. You will then be asked to pay your deposit, and your first rental payment. Future rent payments will be due on the 1st of each month thereafter.

How long is the booking process?

The reference check process is mainly dependent on how swiftly you are able to complete the online application form. However, the process normally takes around 3-7 business days.

What is your cancellation policy?

Any cancellations received more than 24 hours before the tenancy start date or the tenancy agreement has been signed will be received, however without refund of the £400 holding commitment.

The holding commitment is refundable if you made your decision based on a virtual viewing and you later change your mind within 24 hours following an in-person viewing.

What is the minimum and maximum length of contract?

We offer flexible lease terms from 12 months up to 3 years. Prior to the end of your tenancy your Property Manager will be in touch to discuss available renewal options with you should you wish to continue living with us.

Do you accept guarantors?

In order to rent a Bloom Nine Elms apartment, you will need to pass affordability checks. The joint household income must be at least 2.66 times the yearly rent. Should a household not pass the affordability criteria we do accept guarantors however they too will be subject to referencing and must be at least 4 times the yearly rent to pass affordability checks.

I am a student, can I rent an apartment?

Absolutely, we welcome all individuals over 18 to apply for one of our apartments, however, students may be required to pay some rent in advance. These terms can be discussed and decided with our team, when securing the property.