Frequently Asked Questions

One off, non-refundable holding fee: £400 per apartment. This fee will come off your first rent at the time of move-in.

In order to rent a Bloom Nine Elms apartment, you will need to pass affordability checks. The joint household income must be at least 2.66 times the yearly rent. Should a household not pass the affordability criteria we do accept guarantors however they too will be subject to referencing and must be at least 4 times the yearly rent to pass affordability checks.

Your deposit is payable prior to the start of your tenancy and it will be equivalent to 5 weeks rent.

Deposits are held and protected in the My Deposits scheme. The deposit covers any damages to the apartment and/or furnishings that may occur during your tenancy. For our deposit alternative please refer to the relevant FAQ below or speak to a member of our team to find out more.

Your deposit is protected by My Deposits, and refundable at the end of your tenancy. We process the return of your deposit within 10 days after agreeing with you on charges applied to damages, if any, excluding fair wear and tear.

We have teamed up with Flatfair who offer a simple, safe and affordable alternative to tenancy deposits. Instead of paying a deposit at the start of your tenancy, simply pay Flatfair a one-off, non-refundable membership charge to create a flat bond that covers each household for the duration of the lease despite of the size of the unit or length of stay. There are two membership fee options, if the rent is over £3,000 pcm the fee will be £600, where the rent is lower than £3000 pcm it will be £350.

As Flatfair isn’t an insurance product, tenants simply agree to pay for any valid claims or damages at the end of the tenancy. If you wish to take advantage of this option, please visit www.flatfair.co.uk or talk to your property manager for more information.

Your holding commitment, deposit and first rental payment can be paid via bank transfer into the account information with which we provide you at the time of application. Monthly rental payments can only be paid by Bank to Bank transfer.

Rent is due on the 1st of each month by Standing Order, if rent in advance has been agreed then your rent will be due in line with the payment schedule set out in your tenancy agreement.

Your rent will not increase within the initial term of your tenancy unless otherwise stated in your contract. Prior to the end of your tenancy your Property Manager will contact you to discuss a renewal. The rates will be discussed at this time.